Do I need to book?

Outside of school holidays there is no need to book.

In the busy school holiday periods, while we will be allowing walk-ins where there is capacity for it, we do expect to reach capacity at times, especially when the weather isn't at its best. As such, we do recommend booking your tickets in advance to avoid disappointment.

 

Have you any parking?

Unfortunately due to our location in the town centre we have no parking. There are several car parks just two minutes walk from our door however. Find Parking

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Do you have any toilets?

Sorry, we have no public toilets. There are some just a two minute walk away however.

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How long will it take?

This is a tough one to answer. In the ’World of Illusion’ exhibition the average time is probably about 45 minutes although some people spend over an hour and others less than this.

 

Is it for me?
Yes! For some reason, and we don’t know why, many people assume ’The Puzzling Place’ to be a children’s attraction. Although children love their visit, so do parents, couples and grandparents. It is unique not only in content but also in that it captures that moment of astonishment in everyone. It was our aim to create an attraction which bridges generations and has a universal appeal and we believe we have done that.

 

Is there disabled access?

Unfortunately we are situated on the first floor so there is a flight of stairs that needs to be negotiated. We apologise and hope to find a viable solution to this in the future.

Will I be able to fly/float in the ’Antigravity Room’?
Come expecting to fly and you will be disappointed, come expecting fantastic optical illusions and you won’t!

Have you got a café?
Our would-be café space is taken up with loads of fantastic exhibits and illusions. Sorry. However, we are in the town centre which has a fantastic choice of cafes and eateries so you don’t have to put up with the overpriced and limited choice you’d get at other attractions!

Can I bring my dog?
Yes, well behaved dogs on short leads are welcome. We let them in Free!

Is there a best time to visit?
As we are an indoor attraction, if you come during the school holidays when it's raining you will find us busy! Our quietest time is out of school holiday periods however, if you can't avoid these times then try and avoid coming on rainy days. If you must come when it's raining, then it's probably best to arrive on our opening time.